Aug 16, 2021How personalization in CX improves your ROINot getting enough from your investments in data? Look into more personalization. Worldwide online buyers are expected to reach 2.14...
Aug 12, 2021VIDEO ARTICLE: How AI has boosted eCommerceeCommerce has seen steady growth over the decades and then there is the COVID spike. Analysts expect that customers will keep buying at...
Aug 9, 2021How AI marketing technology has boosted eCommerce storesMarketers get closer to true personalization- an essential part of customer retention The Covid-19 pandemic is undeniably one of the...
Aug 2, 2021How to change customer experiences from creepy to trustyFive data collection practices that benefit both CX and Privacy. Do you know how after just one search on a browser or a social media...
Jul 20, 20214 Shopify Unite announcements that are worth celebratingKey takeaways from Shopify’s Partner summer event include more opportunities and capabilities tailored toward customer experiences. Just...
Jun 17, 2021How to Make That Marketing Performance Dashboard Oriented for Customer-Centric GrowthHow to Make That Marketing Performance Dashboard Oriented for Customer-Centric Growth
Jun 6, 2021Context Matters: Seven Quick Ways to Build Up Your First-Party Data GameWhat once was a gift has now become a “curse” as the data powering the smart technologies designed to help improve people’s lives is now...
Apr 16, 2021Privacy as an externality pressuring customer experience innovationY combinator teaches that regulations can often be a catalyst for great tech innovation. Privacy has been for marketing and ad tech...
Mar 8, 2021The better, faster, cheaper argument for CDPsBrands use customer data platforms for different initiatives; here’s how they impact the customer experience. The traditional way of...
Feb 8, 2021Save cash from on-line advertising by tracking the right metricsHow automated dashboards of your different paid advertising can keep you efficiently on track eCommerce is all about generating demand...
Jan 29, 2021Three customer experience best practicesThe best data-driven marketers do these three things for effective CX Despite appearing data-driven, most marketers I have encountered...
Jan 19, 2021Six super useful segments from customer behavior dataCustomer behavior in marketing and common types of customer segments you get from data. However easy it seems to do, the reality that...
Jan 6, 2021Build customer understanding from web analyticsHow marketers grow eCommerce stores with custom Google Analytics reports I have spoken often of the beauty of online stores in that you...
Dec 16, 2020Drive demand with segmentation for lookalikesChoose target audiences that look like your best customers from the data your eCommerce stores collect. If you do a Google search for a...
Apr 22, 2020CDPs help marketers to boost the bottom line3 reasons marketers love customer profiles and how they help brands grow In modern marketing, you rarely develop a customer loyalty plan...