Retention

For your customer experience projects

Once committed to the task, we like to ensure success, we put together a playbook for customer data management of retailers.

It's here to download for free!

Blog

Mar 21

Four ways that a customer data platform improves CX

As a marketer in the digital age, having an effective customer experience (CX) strategy is essential for staying competitive. While...

Mar 7

The role of the customer data platform in achieving marketing personalization

A customer data platform (CDP) is a powerful tool to help retailers achieve marketing personalization. This article will look at a...

Feb 14

The Opportunity Cost of Marketing Personalization

Marketing personalization is tailoring marketing campaigns and messaging to individual consumers based on their specific needs,...

Jan 24

How to influence customer loyalty with your existing customer data

The most effective marketing is based on data. By understanding your customers and their preferences, you can more efficiently target...

Jan 6

Six super useful segments from customer behavior data

You get customer behavior in marketing and common types of customer segments from data. However easy it seems to do, the reality is that...

Dec 13, 2022

How to improve marketing efficiency and saless effectiveness with these three basic CDP use cases

As marketers, we are under increasing pressure to find ways to reach our customers more meaningfully and effectively. But how can we...

Dec 11, 2022

Acquire the right customers or suffer in customer retention

Leverage customer data and learn from segments to GROW RELATIONSHIPS WITH CUSTOMERS through your DTC channel. If you're a marketer, it's...

Nov 29, 2022

Retail in a Digital Age: The Challenges and Opportunities

It's no secret that the retail industry faces some tough challenges. With the rise of e-commerce, brick-and-mortar stores have been...

Nov 8, 2022

How Companies Profit from Customer Data: Unifying & Consolidating Data for Predictive Analytics

How Companies Profit from Customer Data: Unifying & Consolidating Data for Predictive Analytics Companies have long realized the value of...

Oct 18, 2022

The future of work: marketers must learn to wield the data, connect the systems and personalize

As we move into the future of work, marketers must learn to wield data more effectively to connect the dots between various systems and...

Oct 11, 2022

4 Ways to Personalize Your Customer's Experience for Greater Engagement and Sales

Would you like to have a more personal relationship with your favorite brands? Of course, you would! And that's where personalization...

Sep 6, 2022

How to Improve Your Customer Retention Rate using CX Tech the Right Way

eCommerce retailers need to focus on human experiences, not just metrics There's no question that customer retention is key to a...

Aug 30, 2022

Travel and Hospitality: 5 Best Practices for Travel and Hospitality Companies Implementing a CDP

As a marketer or eCommerce owner, you know the fierce competition in travel and hospitality. The industry is surging from everyone stuck...

Aug 23, 2022

Preparing your customer experience for the retail high season

Here are tips for eCommerce owners on meeting your customer's expectations for CX Now is the time to prepare your customer experience for...

Aug 16, 2022

CX is king: How Retailers Evoke Emotional Experiences to Increase Conversions

How to use Customer Experience Marketing to increase sales conversions The world of eCommerce is constantly changing and evolving, with...

Aug 9, 2022

Best Practices in Implementing a Customer Data Platform for Retailers

Gain these ten marketing efficiencies without sacrificing customer experience in-store or online Customer data is one of the most...

Aug 2, 2022

Making those marketing dollars go further with customer experience

How efficient growth starts with key segmentation for retention and referrals There’s no doubt that marketing is an important part of any...

Jul 12, 2022

Challenges eCommerce marketers and retailers look to fix with a CDP

Marketers need to be more data-driven, but some key challenges prevent it. Ecommerce can be difficult to succeed in, with many challenges...

May 31, 2022

How to Boost Retention, Loyalty, and Customer Lifetime Value with Personalized Cross-sell and Upsell

It's no secret that acquiring new customers is essential for businesses looking to grow. However, retaining existing customers can be...

May 24, 2022

How Customer Data Platforms Can Help You Keep Customers Happy and Coming Back for More

If you're running an eCommerce store, you know that customer loyalty and retention are essential for success. It's not easy to keep...