CX Expertise as a Service (CXaaS)
VIEWN is designed for marketers and business owners and enables them to manage data confidently. However, not all businesses have the staff or experience to analyze, plan and execute an optimized customer experience program. VIEWN CX Expertise as a Service can help at any level of involvement for VIEWN software users.
New customers will be automatically enrolled in VIEWN's CDP.
Workshops
$1,249
- Self-service on-boarding
- Onboarding videos
- Resource library
- Exclusive webinar acceses
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Limited integrations*
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8 CX Expert Hours over 3 months including trial time, for:
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CX Assessment and Roadmap
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CX led onboarding
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CX led workshops to dig into you data and insights
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Ideal for onboarding internal resources who have some planning and analytics experience to use VIEWN.
CX Manager
$4,999
- Self-service on-boarding
- Onboarding videos
- Resource Library
- Exclusive webinar acceses
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Limited Integrations*
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40 CX Expert Hours over 6 months, including trial time, for:
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CX Assessment and Roadmap
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CX led onboarding
-
CX led workshops to dig into data and insights
-
Project Manager led oversight, check-ins
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Ideal for businesses shadow a CX expert to give staff CX planning and analytics experience
CX Companion
Quote
- Self-service on-boarding
- Onboarding videos
- Resource library
- Exclusive webinar access
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Custom integrations
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Custom identity mapping
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Includes:
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CX Assessment and Roadmap
-
CX led workshops to dig into data and insights
-
Project Manager led oversight, check-ins
-
Ideal for businesses who needs a strategic partner to augment the team with CX
planning, analytics, and execution expert.