Keep your brand top of mind online

From the signals in your data and our retention intelligence, get the meaningful insights you need.

Customer insights

Customer segment trends to inform what customers need and why.

Factors that matter

Find that attributes that truly move the needle to run efficient marketing

Store and channel sales

Get engagement details on which stores are growing which kinds of customers

Retaining a customer is 5x cheaper than acquiring a new one

VIEWN takes data and turns it into retention intelligence. 

  • New vs. returning customers

  • Customer wallet and buying patterns

  • Returning customers as a share of the sale

  • Channel engagement and analysis

  • Dedicated retention dashboard

+ advanced segmentation from surveys 

Advanced attitudinal segments

Without understanding the "why" customers you aren't going to connect

For a B2C health and wellness client, we brought in sales and product data from a POS and analyzed customer segments by-product usage and sales by geography. Layered on attitudinal attributes from CEO Analytics's customer surveys to validate with data new target segments and the meaningful value proposition for new target segments.

Identified potential new segments and used it to inform the most meaningful offering based on values and attitudes.

 

Value: Advanced customer analytics based on sales and purchase behavior information to launch new customer acquisition initiatives with specific targeted messaging.

Segmentation from surveys and orders to build customer empathy with meaningful messages.
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